Multi Channel Call Center Software

Web Based Solution

Mobile App

Live Dashboard

Call Center Software Solutions

Multi Channel Call Center Software

Interact with your customers the way they want !
Multi Channel Interaction

Engaging Customers on a multi channel interface like Voice, Video and other platforms like Social Media, Emails, Chat & SMS.

Mobile App

Mobile App allows Agents and the management team to access the call center and serve customers from anywhere in the world, even from home.

Intelligent IVR

Our solution can recognize & differentiate calls, facilitate the caller experience with ‘expected wait time’ and efficiently solve trivial queries without routing the call to a live agent.

100% Web Based

WebRTC enables call centers to improve their customer experience without the need of additional software, plug-ins and other infrastructure.

Seamless Integrations

Our platform seamlessly integrates with customer CRMs and various solutions to provide additional features and to create a better customer experience.

Automatic Call Distribution

The call center solution that routes calls to the agent most suited to solve the issue. It allows uniform load distribution of calls and ensures that each call is routed to the most appropriate available agent.

Call Center
DT Services LLC
-The value of an idea lies in the using of it-

Get flexible, affordable, and easy-to-use Call Center Software solutions from DT Services. Setting up blended, outbound, or inbound Multi Channel Call Center Software, email, chat, social media touchpoints does not have to be difficult or expensive through DT.

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